We are a not-for-profit data and analytics company helping organisations that deliver positive outcomes for society to succeed
We bring together passionate and committed people to build analytics, technology and digital capabilities to improve outcomes for patients and vulnerable customers.
We bring knowledge from across the NHS, experts, your patients and your workforce to execute a co-ordinated plan any NHS organisation can adopt to accelerate patient flow and reduce waiting times.
We are all vulnerable at times, our loved ones are vulnerable at times, and in an increasingly digital world it is time we start to actively seek out and care for vulnerable people in digital channels.
Supporting the NHS to develop analytics capability and advanced patient flow insights
Assisting financial services organisations comply with FCA vulnerable customer guidelines
Detecting vulnerable customers to ensure they receive appropriate care and treatment
Using all customer voice and text sources to listen for signals of vulnerability
Accelerating patient journeys, improving safety, tackling health inequalities and creating capacity
Helping the NHS develop their analytics capabilities through coaching and education
Visualising data to enable powerful stories, that drive change, to be told with data
Supporting teams develop their capabilities through coaching and education rather than expensive consulting
Our experiment with ChatGPT to conduct Friends & Family feedback analysis
A short FAQ about patient flow analytics and why it is important in healthcare
Insights into how strategic commissioning in the NHS can reduce health inequalities
Find out how NHS patient flow data can power AI-enhanced process mining tools to accelerate patient journeys
If you would like to see a demonstration of our process mining tools or our vulnerable customer analysis and monitoring tools please get in touch