Harnessing data & AI for patients & vulnerable individuals
We are a not-for-profit data and analytics company helping organisations that deliver positive outcomes for society to succeed
What we do
We bring together passionate and committed people to build analytics, technology and digital capabilities to improve outcomes for patients and vulnerable customers.
Patient Flow
We bring knowledge from across the NHS, experts, your patients and your workforce to execute a co-ordinated plan any NHS organisation can adopt to accelerate patient flow and reduce waiting times.
Vulnerable Customers
We are all vulnerable at times, our loved ones are vulnerable at times, and in an increasingly digital world it is time we start to actively seek out and care for vulnerable people in digital channels.
Healthcare organisations
Supporting the NHS to develop analytics capability and advanced patient flow insights
No Wrong Door
Enabling individuals to access the support they need in their local community
Government services
Detecting vulnerable customers to ensure they receive appropriate care and treatment
Tools, techniques & partners
Monitoring Vulnerable Customers
Using all customer voice and text sources to listen for signals of vulnerability
AI-powered process mining
Accelerating patient journeys, improving safety, tackling health inequalities and creating capacity
AnalystX Strategic Partner
Helping the NHS develop their analytics capabilities through coaching and education
Data visualisation
Visualising data to enable powerful stories, that drive change, to be told with data
Coaching & teaching
Supporting teams develop their capabilities through coaching and education rather than expensive consulting
Who we collaborate with
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What our clients say
Tackling NHS Elective Recovery through the right lens
Traditional key performance indicators in the NHS do not necessarily tell users about the actions required to deliver improvement. The process mining community shares how process analytics can, in Elective Care improvements, using the same data as traditional analytics. By revealing how processes actually affect performance, precise targeted actions can be taken to drive improvements.
Bridging the data-action gap
Narrowing the gap to start taking the right actions from good insights will help the NHS to build a solid foundation for advanced analytics like generative AI which is set to transform healthcare and everyone's lives
ChaptGPT Powered Friends & Family Analysis
Our experiment with ChatGPT to conduct Friends & Family feedback analysis
Request a demo
If you would like to see a demonstration of our process mining tools or our vulnerable customer analysis and monitoring tools please get in touch