RESOURCES

Here you can learn more about our thoughts, processes and latest tools, techniques and products

Our team reflect on the challenges faced by the organisations we support and share our thoughts on digital transformation.

Insights

How AI Can Revolutionise NHS today

Incredible insights from the application of process mining and LLMs that could be applied across the NHS today to improve patient care, operational effectiveness and productivity.

Case Study

Tackling NHS Elective Recovery through the right lens

Traditional key performance indicators in the NHS do not necessarily tell users about the actions required to deliver improvement. The process mining community shares how process analytics can, in Elective Care improvements, using the same data as traditional analytics. By revealing how processes actually affect performance, precise targeted actions can be taken to drive improvements.

Thoughts

Bridging the data-action gap

Narrowing the gap to start taking the right actions from good insights will help the NHS to build a solid foundation for advanced analytics like generative AI which is set to transform healthcare and everyone's lives

Tools & Techniques

ChaptGPT Powered Friends & Family Analysis

Our experiment with ChatGPT to conduct Friends & Family feedback analysis

Tools & Techniques

Patient Flow Analytics Frequently Asked Questions

A short FAQ about patient flow analytics and why it is important in healthcare

Insights

Are we commissioning inequality?

Insights into how strategic commissioning in the NHS can reduce health inequalities

Tools & Techniques

Using process mining to accelerate elective recovery in the NHS

Find out how NHS patient flow data can power AI-enhanced process mining tools to accelerate patient journeys

Tools & Techniques

Free your data and kill the spreadsheets

Liberating data from PAS & PTL spreadsheets creates a myriad of performance enhancing opportunities

Insights

Digital road to recovery

Tools & Techniques

Using Digital Co-ordination to increase remote consultation capacity

Thoughts

The imperative for a post Covid-19 digital reboot

Tools & Techniques

Covid-19 Impact Assessment: Analytics and Insights

Tools & Techniques

Outpatients Recovery Programme

Thoughts

Built to be different

Our vision and our mission

Insights

Using digital behavioural data to detect, monitor and safeguard vulnerable customers

Interview

Where is the NHS headed?

Interview with Mark Friedman

Thoughts

Time to get on the front foot Leaders of the NHS!

"...you don't need to fly in the dark."

Thoughts

Do the vulnerable have an equal experience?

"...you can't manage what you don't measure."