WORKING WITH US

What actually happens,
and what it asks of your team.

Most of what slows a Trust down is not the tool — it is the project around it. This page is about the project: what we need, what we do with it, who has to be involved, and what happens to your data.

Four steps, and only one of them is yours.

No integration, no software for your IT team to deploy, nothing running inside your network. You send an extract; the rest is on us until you are looking at your own department.

i
YOUR SIDE — ONE REQUEST TO BI

You send an extract

Anonymised A&E activity from the systems you already run. A standard report, not a bespoke build.

ii
OUR SIDE

We prepare and map it

We align your data to our model and set it against the Internal Professional Standards your Trust already uses. Designed by a clinical operations specialist working with a data scientist.

iii
OUR SIDE — DOCUMENTS YOU HAVE

We add your own context

Your relevant standard operating procedures and board papers, so what you see references your own governance rather than generic guidance.

iv
YOUR SIDE — ONE NOMINATED OWNER

Your team looks at it

Access by role. Most people need to read, not configure — so most people get a view they cannot break.

Three layers of a department, one account

A&E is not one audience. The same picture answers a different question depending on where you sit — and today those three layers are usually reading from three different versions of events.

On the floor

Running the department today
CLINICAL LEAD · ED

Asked to explain performance they did not measure

"I have to account for last month on Thursday, and the numbers I have been sent do not match what I remember happening."

The pathway as recorded, against the Trust's own standards, without waiting on anyone to build a report first.

NURSE IN CHARGE · SHIFT CO-ORDINATOR

Fixing the same thing for the third time this month

"I know we have had this before. I do not know what anyone did about it last time, or whether it worked."

What was logged, who acted and what they recorded doing — held as a record rather than in the memory of whoever was on that night.

OPERATIONS MANAGER · URGENT CARE

Managing flow with yesterday's information

"By the time it reaches a report, the shift it describes is three weeks gone."

The operational record and the pathway on one timeline, so a pattern is visible while it still matters.

Behind the scenes

The people who have to make it work
INFORMATION ANALYST · BI

The queue of bespoke requests

"Every question from the floor becomes a new extract for me to write, and then a follow-up question."

One export, then the people asking can interrogate it themselves — taking recurring requests off your list rather than adding to it.

INFORMATION GOVERNANCE LEAD

The supplier question, before anything else

"Before we discuss what it does, tell me what data leaves us, where it goes and what you hold."

Anonymised data only, a documented position, and the organisational certifications already in place. The section below is written for you.

DIGITAL & TRANSFORMATION LEAD

Sceptical, and rightly so

"We have bought dashboards before. They get used for a fortnight and then nobody opens them."

Nothing to deploy, nothing to integrate, and no dependency on frontline staff adopting a second system before it returns anything useful.

Across the department

Accountable for the whole picture
GOVERNANCE & QUALITY LEAD

Reconstructing a night that nobody wrote down

"We are reviewing an event from six weeks ago and I am piecing it together from emails, rotas and people's recollection."

An append-only record of what was logged and what was decided — each action carrying a named person, a timestamp and a reason that could not be skipped.

DIRECTOR OF OPERATIONS · COO

Deciding where to put the next pound

"Three services want the same money. I need to know which change would actually move anything."

Where elapsed time sits against the Trust's own targets, and what the department already tried — evidence for the decision rather than a case built after it.

CHIEF NURSE · MEDICAL DIRECTOR

Accountable for a picture assembled elsewhere

"The board pack says one thing. The consultants tell me something else. Both are probably right."

One account drawn from the Trust's own records, so the ward view and the board view are reading from the same evidence.

What happens to your data

Written for the person who has to sign this off, rather than the person who wants to use it.

The smallest possible ask

The required extract carries no demographics, no clinical category and no free text — the smallest information-governance surface the product will ever ask for.

It cannot address an individual

We hold journeys keyed to an encounter, with no identifiers and no key back to one. Not a policy we apply — something the product is unable to do.

Small numbers suppressed

A hard floor on small-cohort reporting, enforced in the database rather than by policy. Your Trust can raise it, never lower it.

Your choice of cloud

Configured per deployment, for Trusts with data sovereignty requirements. We will tell your IG team exactly where it sits.

Measured, never judged

The product describes timeliness of access. It does not evaluate a clinical decision, or the clinician who made it. That boundary is built in.

We tell you what isn't usable

Where a day's events all carry the same timestamp, the data cannot support interval analysis. We flag it rather than quietly reporting on it.

Independently certified

Cyber Essentials and Cyber Essentials Plus, assessed by Cyber Tec Security under the IASME scheme and verifiable above. Both certify Logan Tod as an organisation — our devices, accounts, cloud services and how we handle data entrusted to us. Neither is an assessment of the software itself; product and platform assurance is covered separately and we will walk your information governance team through both.

Our systems align with the National Data Guardian's 10 Data Security Standards, and we maintain an up-to-date NHS Data Security and Protection Toolkit (DSPT) submission. ↗ Check our DSPT registration

What a walkthrough actually involves

Thirty minutes on a synthetic A&E dataset, with the person who designed the method. Not a sales call with a demo environment.

  • Bring the hardest question you have about your own department. If we cannot answer it, we will say so.
  • It runs on a full synthetic dataset, built to behave like a real department — so nothing of anyone's is ever on screen.
  • No commitment to send us anything afterwards, and no follow-up sequence if you decide it is not for you.
  • Bring whoever you want. Most useful with someone operational and someone who knows your data.
  • If information governance is your first concern, bring them instead — we will start there.
NEXT STEP

Come and have a look

Thirty minutes on a synthetic A&E dataset, with the person who designed the method. Bring the hardest question you have about your own department.

There is nothing to send us beforehand and no obligation afterwards. If it is not right for your department, that is a perfectly good outcome and we will not chase you.
OPEN FOR BOOKINGS

Book a walkthrough

We are showing NHS trusts how A&E data behaves under the model. Sessions run weekly.

30 minutes, on synthetic data
Prefer to pick a slot yourself? Book directly →